Saturday, September 20, 2014

Kansas City Steak & Ribs @ Setia Walk, Puchong


Kansas City Steak & Ribs is situated at a humble corner in the up and coming Setia Walk, Puchong. It takes a while to find the restaurant as it's located on the first floor, you have to climb the stairs yes, and with the complicated building layout, it could take a while to find it unless you are pretty familiar with the place.

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We order the Kansas Sampler which consist of most of the available appetizers in the menu. The items are Fried BBQ Wings, Potato Skin, Squid Rings and Sausages to replace one of the unavailable items, I believe it was shrimps.

Here I am going to be blunt, there's nothing great for Kansas Sampler, so unless you are eating in group and have people to share the plate with, don't bother ordering it because for the price you pay, it doesn't seem to be worth it. Your alternative would be to go for the single order.
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This pork rib is so huge that it could easily feed 4 grown men! We went in a group of four and we couldn't finish it. I must say that I am disappointed with the sauce as it wasn't even flaming as it claims to be slightly spicy. It feels like normal BBQ sauce honestly and despite the huge size, the meat is kinda overcooked? It was a very difficult and messy task for us to eat the ribs not because of its size but the meat was so hard to chew on. I have had other pork ribs from other joints and they were never like this. Sadly, we weren't impressed with the taste apart from the size.
Kansas City_MiniRed (3)

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The burger that arrived last however saved our day! It was a pleasant surprise as just when we were kinda disappointed with the overall food quality so this dish definitely emerged as the hero that rescued the day! We enjoyed the fulfilling pork patty, just look at how thick it is and combined with the savory fried bacon, you could literally smell the awesome fragrance of the burger just immediately they brought it out from the kitchen; not forgetting the must-have melted cheese to make everything perfect.
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Pacific Salad is somewhat special; the dressing is a mixture of some peanut sauce, and probably thai chilli sauce as well? While it was a good side to complement all the other meaty dishes, my only complaint is that they could have chosen fresher vegetables.

Overall, my dining experience in Kansas City Steak & Ribs is pretty disappointing. There is a lot of room for improvement and since we didn't pay full price all the items thanks to their on-going promotion in Groupon, I have no further comments but it was still a good place to try out and who knows your taste bud might find it delicious or that they have improved? Do let me know then! So if you are living somewhere near, go ahead and check it out!

However, to ensure customers' loyalty and their revisit, it would be great if they could improve food quality instead of compromising on it just because they are doing a half price promotion. Doing promotion can help you to gain new customers to try out the quality food, but if it's not memorable and tastefully done, customers may be reluctant to return considering the fact that they have pay full prices in the future.



Ambience: 3/5
Service: 3/5
Food: 3/5
Value: 3/5

For more information:
Kansas City Steak & Ribs | Facebook Page

BLOCK E-01-01 Setia Walk,
Persiaran Wawasan, Pusat Bandar Puchong,
47100 Puchong New Village, Selangor, Malaysia

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